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Niti Logic · Free Worksheet

Denial Response Planner

Use one planner per denial — complete as soon as you receive a denial notice. The information you record here will guide every subsequent step.

Worksheet · Print Friendly
Denial Navigation
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Denial Details
Patient Name
Date of Denial Notice
Insurance Plan
Claim / Reference Number
What Was Denied (Medication / Test / Procedure)
Appeal Deadline
Reason Given for Denial — Copy the exact wording from the denial notice
Primary Diagnosis Code (ICD) Submitted
Other Diagnoses or Comorbidities That Apply
Ask your provider's office which diagnosis codes were submitted. If relevant conditions were omitted, notify the office immediately — this is one of the fastest fixes for a denial.
Step Therapy / Prior Treatments — Critical

List all treatments, medications, or therapies already tried for this condition. Include history from any provider at any time, even years ago.

Treatment / MedicationApprox. DatesDoseOutcome / Side EffectsProvider / Facility
Action Plan

Provider actions needed:

Submit additional documentation
Request peer-to-peer review
Submit formal appeal letter
Submit new prior authorization
Provide updated medical records

Patient actions needed:

Request copy of denial letter
Obtain medical records from outside providers
Gather pharmacy history printout
Confirm appeal submission with office
Monitor for insurer response
Documents to Gather
Denial letter (original)
Relevant medical records
Lab results / imaging reports
Medication / pharmacy history
Previous treatments documentation
Specialist notes
Status Tracking
StatusDateNotes
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